At a glance
ORDER ORIGINAL SPARE PARTS QUICKLY AND EASILY ONLINE
You can count on your machines made by Windmöller & Hölscher. Just like you can count on our service and spare parts supply. We now simplify this even more with the W&H shop for original spare parts.
The shop not only offers you the possibility to process inquiries and orders quickly and easily, but also supports you with extensive information about our original spare parts.
To benefit from the advantages of the shop at any time, simply register directly in the W&H Shop.
THE W&H SHOP - SIMPLIFY SOURCING. ORDER ONLINE.
Using the optimized search and order process you can easily find your original spare part. Prices and availability are always visible at a glance. With just a few clicks you can order exactly the spare part you need from more than 100,000 original parts - around the clock.
In your personalised customer account, which is protected by a user name and password, your W&H machines are deposited for you. Our integrated Parts and Documentation Explorer (PDE) system allows you a detailed overview of parts and documents. This ensures that the ordering process is even more efficient for you and will save you a noticeable amount of time.
YOUR WAY TO THE RIGHT SPARE PART
Our shop has various search options to help you identify the right original spare part as quickly as possible.
In addition to the classic text based search function we offer you the possibility of image recognition of spare parts. Simply upload a photo of the required spare part and suitable original parts will be suggested automatically. This is particularly convenient if you are directly at the machine with your mobile device.
Not sure if you found the right part? Let our experts identify what you need. Just add some information to the picture and await a quote.
Various options to identify the right spare part:
- Search by material number or descripton
- Search within categories
- Image recognition via photo upload
- Ask our experts by sending a photo with a short comment
- Parts and Documentation Explorer (PDE) integration for machine related search
SEARCHING FOR SPARE PARTS WITH USER FRIENDLY IMAGE SEARCH
ALL INFORMATION AT ONE CLICK
The shop can not only be used for requesting and ordering spare parts. It also offers access to a wide range of information, which is available to you around the clock.
You can retroactively view all inquiries and orders in your personal archive from 2017 onwards. In addition, you will receive information about prices and availability at any time. We also display the current delivery progress transparently. After placing an order, you can view the status of your orders and trace the shipment conveniently via parcel tracking.
- Overview of prices and availability
- Product specific descriptions and pictures
- Transparent delivery time and status
- Tracing of orders via parcel tracking
- Personal offer and order archive
SIMPLIFY SOURCING IN A TEAM
With the W&H Shop you are able to quickly and easily process inquiries and orders online. In addition we enable you to fill and process shopping cards within your company and across users. This enables an even more efficient enquiry and order process as well as the option of handling sourcing processes as a team.
The quick orders tool enables the transfer of enquiries and orders from your enterprise resource planning system. You can copy and paste W&H material numbers and quantities from your system directly into our shop to add multiple goods to the shopping card. You can also create additional users internally and assign individual approval concepts so your companies approval processes and guidelines are also applied in the W&H Shop.
- Inquire and order spare parts online
- Process and access shopping cards collectivey
- Quick order by copy & paste
- Customer-specific approval concept