Join the W&H Team!

Electrical Field Service Technician

Role Description
Electrical Field Service Engineers are responsible for all electrical/electronic aspects of the installation, maintenance and troubleshooting of W&H equipment at the customer’s plant. This position requires extensive travel, often with short notice to the customer’s production facility. The area served is North America (U.S. and Canada) although some overseas travel may be involved (e.g.: training at our parent company in Germany).


  • Installation of new machinery: including cabling, start-up, commissioning and fault diagnosis.
  • Lead team of riggers during installation and ensure timely completion of project.
  • Troubleshooting and fault diagnosis of existing equipment.
  • Providing expert troubleshooting/ maintenance advice and training to operators and maintenance staff.
  • Performing extensive preventive maintenance, audits and service on W&H’s line of machinery


  • Associate degree in Electrical Engineering or equivalent.
  • A minimum of three years of experience in a comparable service/ electrical maintenance position.
  • Ability to understand blueprints, electrical schematics and wiring diagrams.
  • In-depth knowledge of Electrical controls, Wiring, PLC’s, Motors and Drives.
  • Computer proficiency with good understanding of computer based control systems and basic network knowledge.
  • Solid logical skills and ability to prioritize tasks depending upon the emergency situations.
  • Willingness to travel extensively throughout North America (United States and Canada).
  • Ability to communicate fluently with the customers (solid written and verbal communication skills in English).
  • Very good customer service skills.
  • Bilingual proficiency in English and German is preferred, but not required.
  • A valid Driver’s license.

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