生命周期服务合同 - 与我们一起，您将始终获得最佳服务
长期保持威德霍尔 (W&H) 机器的高性能是我们的共同目标。因此，我们开发了综合服务合同概念，您可以根据自己的需求进行定制。
Choose the right package for your individual needs
With our Premium Package, we combine the advantages of the Performance Package and the Remote Package into a fully comprehensive offering to guarantee you the best possible service.
Our Performance Package is designed to achieve continous improvement of machine performance and support the individual preventive maintenance strategy of the customer.
Based on a Performance Check, we conduct a full audit on site that examines both your machines and the machine environment.Subsequently, based on the audit results and on our experience, we then create an individual Service Plan together, tailored to your specific needs.
With our Remote Package we bundle all remote support services from W&H to provide the most efficient and effective technical troubleshooting from distance.
- Remote 1st Level support by experienced W&H specialists
- Worldwide availability around the clock (24/7)
- Service language is German or English (local languages depending on staffing)
Customize your Lifecycle Services
Of course, you also have the possibility to select single products from our service portfolio, to combine them individually according to your needs or to extend the above mentioned partnerships with additional services from our portfolio, such as training or RUBY.