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生命周期服务合同 - 与我们一起，您将始终获得最佳服务
长期保持威德霍尔 (W&H) 机器的高性能是我们的共同目标。因此，我们开发了综合服务合同概念，您可以根据自己的需求进行定制。
我们为您提供在适当时候获得适当服务的保障，同时在此过程中为您节省成本。长期规划的定期服务活动使您能够计划成本并防止不可预见问题的发生。在这个过程中，您可以保障机器的高可用性，并为长期的市场成功奠定基础。
无论是24/7全天候的远程支持、特快备件交货、改装、培训还是服务技术人员的现场部署，在您机器的整个生命周期中，我们的有效服务都会在您需要帮助时为您提供快速而专业的支持！
印象
生命周期服务合同
Choose the right package for your individual needs
Premium Package
With our Premium Package, we combine the advantages of the Performance Package and the Remote Package into a fully comprehensive offering to guarantee you the best possible service.
Performance Package
Our Performance Package is designed to achieve continous improvement of machine performance and support the individual preventive maintenance strategy of the customer.
Based on a Performance Check, we conduct a full audit on site that examines both your machines and the machine environment.Subsequently, based on the audit results and on our experience, we then create an individual Service Plan together, tailored to your specific needs.
Remote Package
With our Remote Package we bundle all remote support services from W&H to provide the most efficient and effective technical troubleshooting from distance.
- Remote 1st Level support by experienced W&H specialists
- Worldwide availability around the clock (24/7)
- Service language is German or English (local languages depending on staffing)
Customize your Lifecycle Services
Of course, you also have the possibility to select single products from our service portfolio, to combine them individually according to your needs or to extend the above mentioned partnerships with additional services from our portfolio, such as training or RUBY.
