Remote Services

We support you worldwide


At a glance

Your advantages

  • Early identification of problems
  • Reduction of unscheduled machine downtimes
  • Regular follow-up of unsolved issues
  • Steady optimization of machine status - reliablity and performance

Product information

Lifecycle services

Mantaining the high performance of your W&H machines at all times is our shared goal. That is why we have developed a comprehensive service contract concept that you can customize to your requirements, the W&H Lifecycle Services.

We offer you the security of receiving the right service at the right time while also saving money. Regular service activities enable you to plan costs and prevent unforeseen problems. This way you safeguard high machine availability and lay the foundation for long-lasting success in the markets.

In order to be able to offer our customers the best individual service, we have put together various packages based on our best-practice experience, which can be individually extended.


The service from Windmöller & Hölscher provides you with exactly the professional support – around the clock and around the world – that you need for a smooth functioning production. Whether Remote Service or Troubleshooting directly at your site – our highly-qualified service team is there to assist you quickly and efficiently whenever you need help.



There is a problem with your machine that needs to be fixed as soon as possible? Use the best of both worlds: with Visual Assistance you get fast support over the distance as close as on-site service. We digitally bridge the distance between you and our service engineers. Let them see what you see, and they will guide you as you are working side by side.

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Searching for the right solution? We are happy to consult with you, which solutions best fit your needs. We are happy to help you make the right decision based on your individual requirements.

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