Support

We support you worldwide

The service from Windmöller & Hölscher provides you with exactly the professional support – around the clock and around the world – that you need for a smooth functioning production. Whether Remote Service or Troubleshooting directly at your site – our highly-qualified service team is there to assist you quickly and efficiently whenever you need help.

Support

Hotline

The experts from our Information and Diagnostic Center offer qualified support 365 days a year and are available worldwide, 24 hours a day.
Support

Remote Service

When machine problems occur, fast action is needed. With the W&H Remote Services, you receive even more effective immediate support than via our free 24/7 Service Hotline.Using modern remote maintenance technology, our product specialists can connect directly to your machine via Internet and address any issues.

NEW: VISUAL ASSISTANCE

There is a problem with your machine that needs to be fixed as soon as possible? Use the best of both worlds: with Visual Assistance you get fast support over the distance as close as on-site service. We digitally bridge the distance between you and our service engineers. Let them see what you see, and they will guide you as you are working side by side.

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Support

Repair & Troubleshooting

Fast Troubleshooting is crucial to the efficiency of your production. That is why W&H maintains numerous subsidiaries with around 450 service technicians worldwide. This way our experts are on site quickly.
Support

Machine Relocation & Commissioning

Are you planning to change the location of your W&H machine? Our experts will support you with successfully carrying out your project and putting your system back into operation as quickly as possible.

GET YOUR PERSONAL CONSULTATION

Searching for the right solution? We are happy to consult with you, which solutions best fit your needs. We are happy to help you make the right decision based on your individual requirements.

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